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Please see the latest updates on our couriers' websites for any known delays. Unfortunately, if there is a delay, we are unable to get your parcel to you any quicker than our couriers are currently able to.

DPD UK update

DPD International update

Royal Mail UK update

Royal Mail International update

We do have many answers to common questions in our Help and FAQ section accessed on the TAB to the left.

If you have a query about a product or an order you have placed please either use the email form to the right, or contact us by phone on:
+44 (0) 371 423 2020

Our normal contact hours are:

Monday 9am - 9pm
Tuesday 9am - 9pm
Wednesday 9am - 9pm
Thursday 9am - 9pm
Friday 9am - 9pm
Saturday - 9am - 5.30pm
Sunday - 9am - 9pm

Bank Holidays 9am - 3pm

We look forward to hearing from you.
Pro:Direct Customer Service team.

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