As an online business, we aim to provide a Returns service that is totally hassle-free for you.
If you find a fault has occurred with a product please return the item in a clean and dry condition to:
PRO DIRECT SPORT RETURNS DEPT
Make sure you include a covering note with your name/address/contact telephone no. or email address, clearly explaining the reason for return along with the outcome you would like (Replacement,Exchange or Refund). We endeavour to deal with returns within 3 - 5 working days, however this may extend at busy times of the year. Most importantly we suggest you use a recorded method of carriage to return the goods to us (check which is appropriate with carrier). We cannot be held responsible for items lost or delayed in transit on the way back to us.